About
An organisation built around judgement, documentation and follow-through.
We are instructed by finance directors, credit managers and business owners who have exhausted internal credit control and want the matter handled properly.
Why the organisation exists
Because the point at which an invoice stops being late and becomes a problem is a commercial decision point, and most businesses have nobody whose job it is to make it. We take ownership of that decision and the work that follows.
Commercial philosophy
Recovery is a matter of judgement, not volume. The objective is payment on terms you can accept, at a cost proportionate to the sum at stake, without creating problems that outlast the debt.
Risk management
Every escalation carries cost and risk. We assess recoverability, the strength of the documentary position and the debtor's likely response before recommending expenditure, and we say so when a matter should stop.
Professional standards
Communications are clear, accurate and not misleading. We do not threaten steps that are not available or not intended, and we do not overstate entitlement in order to create pressure.
Case ownership
A named handler owns the file, knows the documents and is accountable for progressing it. Cases are not passed anonymously around a floor.
Technology and reporting
Case information is held in structured, access-controlled systems, with activity recorded against the account and reporting produced from the record rather than from memory. [INSERT VERIFIED CASE MANAGEMENT SYSTEM DETAILS]
Governance
Defined authority levels for escalation, documented client instructions, and confidentiality applied to debt information and uploaded documentation as a matter of course.
Legal escalation network
Where a matter requires proceedings or specialist advice, it is escalated to appropriately qualified representation. [INSERT VERIFIED DETAILS OF LEGAL ESCALATION ARRANGEMENTS]
Leadership
Named people, accountable for the work.
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Verification
Credentials you can check.
- Legal entity
- C Boyd Law Ltd
- Company number
- 16018745
- Registered office
- St Georges Works, 51 Colegate, Norwich, Norfolk NR3 1DD
- Scope of work
- Business-to-business commercial debt recovery. We do not hold ourselves out as an FCA-authorised consumer credit debt collection business unless expressly confirmed in writing.
Instruct us
You have already done the chasing.
Now hand the matter to specialists.
Send us the outstanding account, supporting documents and a brief history of what has happened. We will assess the position and explain the appropriate recovery route.
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Confidential. Commercial. Professionally managed.