When do fees become payable?

[INSERT VERIFIED POSITION — for example, on receipt of funds by you or by us, or on the agreed fixed-fee milestone.]

Do fees apply to interest as well as the principal?

[INSERT VERIFIED POSITION ON WHETHER COMMISSION APPLIES TO INTEREST AND COMPENSATION OR ONLY TO THE PRINCIPAL.]

What happens if the debtor pays you directly?

[INSERT VERIFIED POSITION ON DIRECT PAYMENTS MADE TO THE CLIENT AFTER PLACEMENT.]

What happens if we withdraw the case?

[INSERT VERIFIED POSITION ON WITHDRAWN OR CANCELLED INSTRUCTIONS.]

Pricing

Transparent commercial terms, confirmed in writing before we act.

You should know what a recovery will cost, when the fee is triggered and what is not included, before you place an account.

Commission on recovery

A percentage of sums recovered on eligible pre-legal matters. [INSERT VERIFIED COMMISSION RATE OR TIERED SCALE]

[INSERT VERIFIED ELIGIBILITY CRITERIA]

Fixed fee

A defined fee for a defined piece of work, such as assessment and formal pre-action correspondence. [INSERT VERIFIED FIXED FEE]

[INSERT VERIFIED SCOPE OF WORK COVERED]

Tiered or hybrid

A reduced commission combined with a modest placement or assessment fee, typically used for ledgers and higher volumes. [INSERT VERIFIED TIERS]

[INSERT VERIFIED VOLUME THRESHOLDS]

Detail

What is included, and what sits outside the fee.

Case assessment and entity verification: [INSERT VERIFIED POSITION]
Structured written and telephone contact: [INSERT VERIFIED POSITION]
Negotiation and payment plan agreement: [INSERT VERIFIED POSITION]
Formal pre-action correspondence: [INSERT VERIFIED POSITION]
Legal escalation and proceedings: [INSERT VERIFIED CHARGING BASIS]
Court fees and disbursements: [INSERT VERIFIED POSITION — usually payable by the client in addition]
VAT: [INSERT VERIFIED VAT TREATMENT AND VAT REGISTRATION NUMBER]
Debts already in dispute: [INSERT VERIFIED POSITION]
Withdrawn or settled-direct cases: [INSERT VERIFIED POSITION]

Where statutory compensation or reasonable recovery costs may potentially be claimed from a debtor, that does not mean recovery is always free to the creditor. Whether those sums are actually recovered depends on the debtor and the outcome, and we do not present them as a guarantee.

Pricing questions

When do fees become payable?: [INSERT VERIFIED POSITION — for example, on receipt of funds by you or by us, or on the agreed fixed-fee milestone.]
Do fees apply to interest as well as the principal?: [INSERT VERIFIED POSITION ON WHETHER COMMISSION APPLIES TO INTEREST AND COMPENSATION OR ONLY TO THE PRINCIPAL.]
What happens if the debtor pays you directly?: [INSERT VERIFIED POSITION ON DIRECT PAYMENTS MADE TO THE CLIENT AFTER PLACEMENT.]
What happens if we withdraw the case?: [INSERT VERIFIED POSITION ON WITHDRAWN OR CANCELLED INSTRUCTIONS.]

Instruct us

You have already done the chasing.
Now hand the matter to specialists.

Send us the outstanding account, supporting documents and a brief history of what has happened. We will assess the position and explain the appropriate recovery route.

Submit a Debt Speak to a Recovery Specialist

[INSERT VERIFIED TELEPHONE NUMBER]

Confidential. Commercial. Professionally managed.