Knowledge centre
Guidance written for the people who have to recover the money.
Plain-English explanations of the frameworks, decisions and trade-offs involved in commercial debt recovery in England and Wales.
A Guide to Commercial Debt Recovery in the UK
9 min read · Last reviewed 2026-06-02
How a commercial debt moves from an overdue invoice to a recovered sum, what happens at each stage, and where the decision points sit.
What Is Pre-Legal Debt Recovery?
6 min read · Last reviewed 2026-06-02
The recovery work that happens before proceedings, and why most commercial debts are resolved in this phase.
Letter Before Action: A Guide for UK Businesses
7 min read · Last reviewed 2026-06-02
The difference between a commercial letter before action and a protocol Letter of Claim, and why sending the wrong one causes problems.
The Late Payment of Commercial Debts Act Explained
6 min read · Last reviewed 2026-06-02
Statutory interest, fixed compensation and recovery costs on qualifying commercial debts — and the circumstances in which they do not apply.
Debt Recovery Against a Limited Company
6 min read · Last reviewed 2026-06-02
What differs when the debtor is a limited company, from entity identification to the pre-action framework and escalation options.
Debt Recovery Against a Sole Trader
5 min read · Last reviewed 2026-06-02
Why recovery from a sole trader follows a different pre-action route, and what the protocol requires.
What Happens When a Customer Disputes an Invoice?
6 min read · Last reviewed 2026-06-02
How a disputed invoice should be assessed, and why an objection is not the end of the recovery.
Statutory Demand or County Court Claim?
6 min read · Last reviewed 2026-06-02
Two different instruments with different purposes — and the circumstances in which one of them is the wrong choice.
How to Recover an Unpaid Invoice
5 min read · Last reviewed 2026-06-02
A practical sequence for a finance team dealing with an invoice that has stopped being simply late.
How to Reduce Bad Debt in Your Business
5 min read · Last reviewed 2026-06-09
The credit management measures that reduce the number of accounts ever requiring recovery.
Instruct us
You have already done the chasing.
Now hand the matter to specialists.
Send us the outstanding account, supporting documents and a brief history of what has happened. We will assess the position and explain the appropriate recovery route.
[INSERT VERIFIED TELEPHONE NUMBER]
Confidential. Commercial. Professionally managed.