What we see in this sector
- Auto-renewed subscriptions disputed after the renewal date
- Implementation or professional services milestones contested
- Usage or seat-count billing questioned
- Termination said to have been given but not in the contractual form
- Performance or availability complaints raised at invoice stage
How we approach it
We work from the contract, order form and usage records, and test whether any termination or service complaint was actually made in accordance with the agreement.
Whether the account is a single invoice or a ledger of aged balances, the sequence is the same: assess the documents and the debtor, engage on a properly evidenced basis, and escalate only where it is proportionate and authorised.
[INSERT VERIFIED SECTOR CASE STUDY OR CLIENT REFERENCE] · Information on this page is general information only and does not constitute legal advice.